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Connect Device to Hub

Jimski31
Joining in

on ‎11-04-2023 21:40

I have 2 mobiles and 2 laptops running on my Wi-Fi but none are showing on the Virgin Media Connect app. I am also struggling to understand how I can get them to show in the app, the instructions I’ve come across in the FAQ’s have been no good.

Once this is working will I be able to select which devices I want to connect and which I don’t?

Thanks

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2 REPLIES 2

carl_pearce
Community elder

on ‎11-04-2023 22:20

@Jimski31 wrote:

I have 2 mobiles and 2 laptops running on my Wi-Fi but none are showing on the Virgin Media Connect app. I am also struggling to understand how I can get them to show in the app, the instructions I’ve come across in the FAQ’s have been no good.

Once this is working will I be able to select which devices I want to connect and which I don’t?

Thanks

Are the devices connected to the HUB's WiFi or are you using additional access points?

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Jimski31
Joining in
In response to carl_pearce

on ‎12-04-2023 09:38

oddly after posting this message last night all devices started to show on the app..?!?! No idea why but think this is resolved, thanks for the reply. 

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