We're do I begin!?!? TV box hasn't worked properly since October at least and since beginning of November we've had continuous problems with broadband and phone. With a total loss of service for approximately 5 weeks. Numerous phone calls and around half a dozen appointments, some have been booked incorrectly and some simply never show up and I'm loosing the will to live!
I've been told we need a cable repull and have had 4 appointments booked so far, I've waited in all day for each one and no show. I get told I don't need to be in but my cables run on my balcony so of course i need to be in!
Today I've spoken to a neighbour in my square (we live in a MDU) and it's confirmed it's more than just a single household issue. I now know of at least 4 households (including ourselves) who are having broadband issues, and none of them can get any help either.
It's ridiculous virgin, what are we paying for!?! We've all told you the same thing and your simply not listening, please sort it out or we will have to move supplier. I'm pretty sure it can get fixed if only someone can look into our addresses to see the joint issues.
