Can’t login

[kensuper2703]

Can’t login, can’t change password…..

After I fill the date of birth, account number and area reference, it said that unable to find my details, help!!!

[Gareth_L]

Hi kensuper2703,

Thanks for your post 
Sorry to hear about the issue with your logging in 
I can look into this for you 
If you don't mind, I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L

[Gareth_L]

Thanks for those details kensuper2703,

Can you please try registering by the link below

https://www.virginmedia.com/my-virgin-media/register

Gareth_L

[kensuper2703]

I have registered again, but still can’t login…