Can't access Priority

[Stevej61]

When I attempt to access Priority on my phone, I click the Virgin Media option but it keeps telling me that I need to update ir install the latest version of Chrome or Firefox but I've got the latest version of both. Can anybody help please

[Matthew_ML]

Hey Stevej61, thank you for reaching out and a warm welcome to the community I am sorry you are having some issues with the Priority app.

We are aware of an issue which is stopping people from logging in / signing up and we are working on a fix for this ASAP.

In the meanwhile, what phone do you have and is it fully updated? Thanks