Proof of supply address

[marlena123]

I need to obtain proof of the supply address and this isn't included on any of my bills, only the billing address which is different as I was paying for another house. I need to be able to prove the address I was paying for. I have contacted the call centre who twice promised to send me something but nothing has been sent. I am no longer a customer so cannot simply login to my online account to get this (if it's even there!). 

I'm hoping a customer service representative on here can help out with this as it seems a fairly simple request!

[Gareth_L · Accepted solution]

Hello marlena123.

Thanks for your first post and welcome to our Community.
Sorry to hear you are having an issue getting a copy of the address that you were paying for.
I'd like to take a look into this for you and get one sent out.
If you don't mind, I will need to send you a private message to pass security. 
If you can check the purple envelope top right of your screen that would be great. 
Regards     
Gareth_L