Okay, so when i signed up to my current package I was given a dicount and paying £28 per annum and it was to go upto £40 they are now wanting to say my contract end and pouting it up to £60.
Cant find any decent numbers to get help with this issue.
New customers can get the package at £32 a month plus £100 voucher or bill credit.
I have emailed the CEO, asking do i need to leave first, what a poor way to treat a customer thats been with them for around 20 years. yet this happens all the time.
I only emailed the CEO last night so not expecting a reply just yet but really think it is poor that they want to charge existing customers almost double, never mind the voucher or bill credit.
Indeed what happens when you get a deal is a few weeks later they start putting it up. No wonder its called rip off Britain.
