on 24-09-2021 17:53
I placed in an order for a broadband contract using an email I do not have access to by accident. What can I do now as I can't receive any confirmation emails or anything else now regarding the order?
Can I cancel this order please as I have now placed a second order on the correct email address?
on 24-09-2021 20:09
Hello pengzeren
Sorry to hear of the order email address issues, we appreciate you taking the time to raise this via the forums and welcome to the community.
I'm eager to get this updated for you and will send you a Private Message to get some more details from you.
Looking forward to your reply.
Rob