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Placed Order in the Wrong Email

pengzeren
Joining in

I placed in an order for a broadband contract using an email I do not have access to by accident. What can I do now as I can't receive any confirmation emails or anything else now regarding the order? 

Can I cancel this order please as I have now placed a second order on the correct email address?

1 REPLY 1

Robert_P
Forum Team
Forum Team

Hello pengzeren

 

Sorry to hear of the order email address issues, we appreciate you taking the time to raise this via the forums and welcome to the community. 

 

I'm eager to get this updated for you and will send you a Private Message to get some more details from you.

 

Looking forward to your reply.

 

Rob