Outside Brown Box broken

[emanuele_levi]

Hi,

My outside brown Virgin Box cover blew off and it is now broken and I do not seem to be able to put it back.

Can a Virgin engineer fix it?

Regards

[Matthew_ML]

Hey emanuele_levi, thank you for reaching out and a warm welcome to the community I am sorry you are having some issues with the outside box being broken.

Don't worry we can get this fixed for you by sending a tech out.

I am going to send you a PM, please look out for the purple envelope. Thanks