Netflix Nightmare

[dragonish333]

5 months later and I still pay for Netflix. Made over 15 calls, been promised resolution and call back - nothing. Can't activate using the 'activate' button and never received the fabled 'activation email'.... Total nightmare. So many complaints opened, but absolutely no resolution.

[Andrew-G]

Speak to Citizens Advice.  They may be able to offer constructive advice.

[Reece_MH]

Hi @dragonish333,

Thanks for your post, and a warm welcome to our Community Forums.

I'm really sorry to hear you've been experiencing problems with the activation of your Netflix-inclusive bundle. I've taken a look on our end, and it does look like our IT Team have requested screenshots of the issue.

I'm going to send you a private message, so we can get this looked into further for you, and see what we can do about getting this resolved.

Please look out for it in the top-right, purple envelope.

Cheers,

[dragonish333]

I've replied to your message, but no response?

[Reece_MH]

Hi @dragonish333,

I've responded to your private message. Please feel free to pop a response back whenever you're next available.

Cheers,