on 07-10-2022 16:39
How do I speak to a person at Virgin
I've had numerous texts with links sent to me that are of no use to me
Answered! Go to Answer
on 07-10-2022 17:04
Hi @ER7
If you are wanting to speak to VM regarding costs or negotiating a new contract then the best method and time to contact them is to call 150 from a Virgin landline or mobile, or 0345 454 1111, but best to call at 8am when lines first open to avoid call queues.
Replies from the following methods aren't instant, roughly around 4 hours at times, often longer, as telephone calls take priority dependent upon staffing availability and call queues
You can text VM on 0753 305 1809 or speak to the team on WhatsApp on 0730 532 7112.
on 07-10-2022 17:04
Hi @ER7
If you are wanting to speak to VM regarding costs or negotiating a new contract then the best method and time to contact them is to call 150 from a Virgin landline or mobile, or 0345 454 1111, but best to call at 8am when lines first open to avoid call queues.
Replies from the following methods aren't instant, roughly around 4 hours at times, often longer, as telephone calls take priority dependent upon staffing availability and call queues
You can text VM on 0753 305 1809 or speak to the team on WhatsApp on 0730 532 7112.
on 07-10-2022 17:34
thank you - I'll try at the times you suggest tomorrow