Incorrect bills

[Macc44]

I have been charged an amount that is not what was agreed on (minus the call charges on the phone). 

I cannot get through on the phone and cannot use chat etc who do I contact? 

[Akua_A]

Hi @Macc44,

Welcome to our community forums and thank you for your first post.

Sorry to hear you are having issues with billing. We can understand your concern and want to best help. To investigate this further, I have sent you a private message. Please look out for the purple envelope and provide a response when you can.

Thanks,