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Contract changed with house move.

Tony398
Joining in

on ‎31-07-2023 20:45

I have recently moved house and do so often (military).

I haven't changed anything on my contract, yet Virgin have started a new contract, with my bill rising from £28pm to £50pm!

Haven't been able to get a resolution on call, how can i change this?

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2 REPLIES 2

Nathan_B
Forum Team
Forum Team

on ‎31-07-2023 20:58

Hi there @Tony398 👋 Welcome to our forum and thanks for your post 😊

Sorry to see there's been a dispute with you contract since moving property. I'll certainly be happy to check this for you. I'll send you a PM to confirm your details so this can be done.

Regards

Nathan

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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Nathan_B
Forum Team
Forum Team

on ‎01-08-2023 17:04

Thanks for the update via PM 😊 Glad to see that this issue has now been resolved for you. 

If you need anything further, please let us know. We're always happy to help.

Regards

 

Nathan

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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