Phone fibre switchover

[Pge1978]

My date was today 12th April but my normal phone line is still working should I just leave it as it is and wait for it not to work before changing it over or just put the adapter in anyway and change it 

[Beth_G]

Hi Pge1978,

Thank you for your post. I'm sorry to hear your phone line hasn't been switched over to fibre yet. We'll be able to help you with this.

I've dropped you a private message so I can take your details. Please look out for my message over at the purple envelope.

Thanks!