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Landline voice mail not working

simondo
Tuning in

Hello.
The voicemail to my landline is not working. Any incoming call is just continually ringing until the caller rings off.
If I dial 1571, I am getting the menu as if its all set up ok ( getting the usual greeting, a ' no new messages' message and the options to record my own greeting message etc).
My line is working ok and am able to dial out and receive as normal.

It was all working fine until I changed the package to a lower one ages ago.
can you look into this please.

many thanks

1 REPLY 1

Travis_M
Forum Team (Retired)
Forum Team (Retired)

Hi @simondo

 

Thanks for posting on our community forum!

 

I'll drop you a private message now, please keep an eye on yoiur inbox.

 

Regards

Travis_M
Forum Team

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