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Anonymous
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Landline number not ported over

I requested  my landline number to be ported over from Sky. I requested this at sign up and on the phone at a later date, an agent even gave me a reference number beginning with FOR. She said it should be done by today but a virgin engineer visited today and said he cant see any port request.

 

Please can someone help?

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Alex_RM
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Re: Landline number not ported over

Hi Shailaa,

 

Thanks for posting and welcome to our community 🙂

 

I'm sorry to hear there's been some confusion over your number port. I've been able to locate your account using your forum details, so I can discuss things with you I've popped you over private message (purple envelope, top right hand corner)

 

Alex_Rm

 

 

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Anonymous
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Re: Landline number not ported over

Hi Alex,

 

Can you please reply to my private message that I sent to you last night?

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