I requested my landline number to be ported over from Sky. I requested this at sign up and on the phone at a later date, an agent even gave me a reference number beginning with FOR. She said it should be done by today but a virgin engineer visited today and said he cant see any port request.
I'm sorry to hear there's been some confusion over your number port. I've been able to locate your account using your forum details, so I can discuss things with you I've popped you over private message (purple envelope, top right hand corner)