on 03-08-2022 19:02
My landline has no dial tone and message on handset check phone line.
2 other phones in house showing the same message.
Please advise how I can report this fault and book an engineer visit.
Thanks
on 03-08-2022 19:11
Hi there @turn0005, welcome to our forum and thanks for your post.
I'm sorry to see that you are having issues with your landline. Have you been able to check our service page here to see if this is due to any known issues?
If that is clear I would recommend checking our landline help page here for further support.
If you need further support with your issue after this please let us know, we will be happy to help.
Regards
Nathan
The do's and don'ts. Keep the community welcoming for all. Follow the house rules
on 03-08-2022 19:16
Hi Nathan,
I've checked service status page for area and there are no current issues
I've also looked at the self help but this didn't resolve the issue.
Please can you assist?
Thanks
on 03-08-2022 19:23
Thanks for checking, as that is the case I'll pop you a PM to confirm your details so I can assist further.
Regards
Nathan
The do's and don'ts. Keep the community welcoming for all. Follow the house rules
on 03-08-2022 19:25
Thanks Nathan
on 03-08-2022 19:32
No worries, I have sent the PM now so please check your messages via the purple envelope 🙂
Regards
Nathan
The do's and don'ts. Keep the community welcoming for all. Follow the house rules