on 10-04-2022 12:47
Hi Customer Service,
My situation is similar to this question...
Bearing in mind that my landline is not working, how do I report this break in service to Virgin Media ?
Tony D
on 10-04-2022 13:21
Hi Decius
Sorry this is happening to you aswell
Have you tried an alternative phone
Are you on the traditional socket or is this through the Hub?
Gareth_L
on 10-04-2022 15:52
Hi,
Yes, alternative phone same result.
Connection re standard socket no hub.
Regards,
Anthony
on 11-04-2022 17:07
Thanks for replying Decius
I can look into this for you
If you don't mind, I will need to send you a private message to pass security
If you can check the purple envelope top right of your screen that would be great
Regards
Gareth_L