Change to VOIP now phone has echos 2022

[jim046]

Hi,

Hi,

I have read other posts and there is no real answer, I just changed from the normal phone connection to now plugged into the hub and i have an echo on my handsets, I have done the following:

1. rebooted hub.

2. brought new handset.

3. rebooted hub

and the problem still is there.

while the engineers are nice when they visit we really haven't solved the issue, is this forum able to suggest anything to help?

[jem101]

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@Claireleslie73 wrote:

Hi Ash

I can hear myself echo.

I haven't tried the phone line in a different socket in the router. Should I do this? 

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No, the phone will only work if connected to the Tel 1 socket, as this is the only one which is enabled.

[Claireleslie73]

Strange question to be asked if doing that wouldn't work!!  

[Ashleigh_C]

Thank you for confirming @Claireelside73

I'm going to pop you a PM so we can take a closer look into this, please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message. 

Thanks again.

[Claireleslie73]

Ok thanks