Your mailbox is not available at the moment.

[vkriddoch]

Since yesterday I've had the above message when I've tried to log in to my email. This is followed by:

Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.

There are no password issues. My husband is receiving emails into his Virgin account.

Please advise

[Graham_A · Accepted solution]

Try following the instructions set out here to unlock the account:

https://community.virginmedia.com/t5/Email/Email-accounts-locked-mailbox-unable-unable-to-access-ema...

[vkriddoch]

Thanks, Graham - that seems to have done the trick! 

Much appreciated 🙂