Email Account Unavailable

[MagicalMerlin]

I have had significant problems using my email over the past several days. Today, it is totally unreachable. I have followed the advice to change my password - and this has to be done on every email reader that I use - but the problem persists. I cannot access my email by any method (including online).

I rely upon having email access. The current situation is totally unacceptable.

[Zak_M]

Good morning @MagicalMerlin. 

Welcome back to the forums and thank you for taking the time to post. 

I am sorry to hear that you are having some issues with your email address. 

What is the error message you are getting when you are trying to log in?  Are you a current virgin media customer? 

Kind regards,

Zak_M