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Can't access Virgin Media email account

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TechnoPrat
Tuning in

on ‎19-10-2020 10:40

I am unable to sign in to my Virgin Media email account on my PC. I have tried resetting password but get error message that email address invalid (even though I have had this address for over 10 years). Can view emails via my phone but need access to the Virgin email account to view SPAM & do general housekeeping. Can anyone help please?

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Robert_P
Forum Team
Forum Team
In response to Debash0211

on ‎06-08-2021 11:27

Sorry for the confusion Debash0211, is that in response to still being a customer or if you have been able to access the email since posting?

 

If you are no longer a customer, access to the email account is restricted after 90 days and it is closed down.

 

Rob

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