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Ceri85
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Iplayer problem

Iplayer won’t load from my TiVo box - it just continually says ‘loading’

All the other channel catch up apps seem to work

Please help!
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Re: Iplayer problem

Hi Ceri85,

 

Thanks for posting.

 

I have checked your V6 and it's currently showing offline so I'd just like to check whether it's switched on at the moment?

 

Speak soon

Rose
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Ceri85
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Re: Iplayer problem

Hi

Thanks for replying

The TV box is switched on at moment

Ceri
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Re: Iplayer problem

Hi Ceri,

 

Thanks for getting back to us!

 

I've run diagnostics on your equipment and I've picked up an issue with your upstream power levels that will need to be adjusted by a technician. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Speak soon

 

Josh


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