Is anyone else having problems getting On Demand and/or Catch Up on the V6 box? Lots of excuses from Virgin but nothing positive. I've spent over 90 minutes this evening trying to get answers but I'm only getting blah-blah-blah!
I had a new router installed because my old one kept dropping connection . While he was here the engineer noticed that I has a very old V box and offered to swop it for a brand new V6 box at no extra cost. Of course I said yes please!
Much to my surprise Catch up Tv and on demand do not work. It says they're unavailable and to try in a few minutes. After 24hours of seeing this message I phoned 150. I was told that this was a big problem and that none of the V6 boxes can get catch up or on demand.
is this right? Would someone at Virgin like to comment?
Just installed my new V6 box, on demand and Catch up not working, unlike. Ompn my TiVo box which I uninstalled. virginm Nedia says this us a problem with all new V6 boxes and has been going on since August. am furious that they happily signed me up for this V6 box knowing about this problem, am going to phone tomorrow and reinstall the TiVo Box which did work until they sort this problem out, they say the engineers are working on it but it could take some time I.e. Weeks.