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Rashidhussain69
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TiVo v6 stuck in clearing your data

I followed the on screen menu to delete recordings it’s been 48 hours and the TiVo v6 box is stuck in clearing your data. The guide and planned recordings are being reset. Sit tight, this might take a few minutes. 

 

I rang ant virgin media and they said an engineer will be there next week. The only advice the contact centre could give was to leave the box off for 1 minute and then reboot. It didnt work. Anyone have any suggestions 

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jb66
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Re: TiVo v6 stuck in clearing your data

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Re: TiVo v6 stuck in clearing your data

Hello Rashidhussain69

Thanks for your post 

Have you been able to get this sorted out now?

If not can you please try this 

The switch on the back turn it off

Then hold the + and Standby buttons together and switch the box back on until you see the welcome screen.

Regards 

Gareth_L Forums Team 

 

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Rashidhussain69
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Re: TiVo v6 stuck in clearing your data

Yes. Engineer came out and replaced the box 

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Re: TiVo v6 stuck in clearing your data

Hi Rashidhussain69,

That's great news 

Anything else you may need 

We are more than happy to help 

Regards 

Gareth_L

 

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