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PeteH
Fibre optic
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Sneed to talk about upgrade

Got an email confirmation about an upgrade, how do I tell them not to phone my mobile as I live in a Virgin dead spot but use landline? Email is a no reply address. Complication is the V box is upstairs so the best option is to move my V+ box upstairs where the TV is SCART only and put the new box downstairs beside the cable modem.

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PeteH
Fibre optic
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Re: need to talk about upgrade

Correct topic to need not sneed, I hate on screen keyboards!

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Forum Team (Retired) Josh_RW
Forum Team (Retired)
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Helpful Answer

Re: need to talk about upgrade

Hi PeteH,

 

Thanks for posting!

 

We can change the settings on your account to make your primary contact the landline. I've sent you a private message so I can sort this out for you.

 

Speak soon

 

Josh


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