Just had two V6 boxes installed last week but was given no manual. Please can you arrange for one to be sent out. Thanks.
I'd have like a proper printed manual too, but the installer left nothing for either router or V6.
I've just signed up to pay nearly £900 over the the next 18 months so surely a couple of simple manuals should have been included?
I just had Virgin throw a box under my TV, he was suposed to set it up but came up with the excuse I would nt be connected until 6 pm, he fitted it aat 10 am.
Then he walkd off with the manual, Whaat is it with Virgin where they wont leave the information. these people are untrained clowns