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Gregh2
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Turn off landline voicemail

Several calls to 150 keep being told voicemail is not active but it is

Please can someone help turn off voicemail permanently 

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nick_london
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Re: Turn off landline voicemail

Hi

If you cancel the service and then dial 1571 this will automatically reactivate voicemail.

If you don’t use voicemail for more than 90 days, the service will automatically deactivate.

 

 

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Gregh2
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Re: Turn off landline voicemail

Thanks for the reply but I was told it was deactivated (and had been for months allegedly) ,  so called  the landline number and it went through to voicemail still

Been around this many times - just wanted it permanently turned off 

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Forum Team
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Re: Turn off landline voicemail

Hi Gregh2, 

Thanks for your post and welcome to our community. 

Sorry you're having some issues with the Voicemail on your landline, this ins't good. 

I'm confident if the team have advised that it's not active then this is the case. 

When you ring does it actually go to Voicemail or is it going to your answer machine? 

Emma_C - Forum Team
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Gregh2
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Message 5 of 6
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Re: Turn off landline voicemail

Thanks for getting in touch but this is the Virgin Media voicemail kicking in not the answer machine 

If I supply the landline number can this please be checked and confirmed as deactivated?

Regards,

Greg

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Forum Team (Retired) Ben_N
Forum Team (Retired)
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Re: Turn off landline voicemail

Unfortunately we are unable to do this from here.

 

I'd advise texting the team on +44753 305 1809 and they can confirm this for you.

 

Thanks

Ben_N 

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