For months my bt phone set has had no dialling tone and no ringing. Have checked and reset my phone and things seem fine but no outgoing or incoming calls. No dialling tone. 'Check line cord' message appears. Virgin media ran checks and find no fault. On mobile I hear ringing but not on handset. On trying to answer mobile call there's nothing.
Is this my handset or a virgin problem?
It started after engineering works earlier in the summer but as I 've been unwell I haven't tackled it and just relied on my 02 mobile.