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lona13
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cant send text messages

Since last week my son cannot send text messages to anyone from his mobile, and can only receive them from virgin mobile users. Nothing as changed so cant understand why this is happening 

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Melissa_F
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Re: cant send text messages

Hi Iona13,

 

Thanks for your post.

 

I'm sorry your son is having problems sending text messages and sometimes receiving them.

 

Are calls and data working okay?

 

What happens when he tried to send a text message? Does he get any error messages?

 

Has he recently changed his sim card or transferred a number over to us?

 

Can he reboot the handset and run a manual network search?

 

Let me know.

 

Thanks

 

Melissa

 

 

 

 

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lona13
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Re: cant send text messages

He has just rebooted it and it works fine now ..I thought he d have already tried that 

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