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MobileWidow
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cannot remove parental control settings for mobile

Has anyone else experienced this problem? Went into account to change/remove parental controls for mobile browsing. I followed the instructions: Select plan device-mange services-parental control.

However, the text just directs me to the parental control page. It says on the page that the following steps generate some questions from VM to change this setting. This does not happen. You get sent round and round in a circle via the parental control page.

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Re: cannot remove parental control settings for mobile

Hello MobileWidow,


Thanks for your post on our Community Forums!

 

Sorry this post hasn't been answered sooner, and that you've been having issues with your mobile phone service

 

Have you managed to get this resolved or is it still on going?

 

Drop us a response and either I, or one of my colleagues will be happy to pick it up for you

 

Kindest regards, David_Bn

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