I left the UK a couple of years ago. When I did I switched my pay monthly to pay as you go, as the virgin service rep told me I could keep my number that way and only pay for what I used. I am now returning to the UK and have been told by customer services that my number has been deactivated and I cannot get it back. I had that same number for over 20 years and specifically moved to pay as you go so that I can keep it.
Is there any way to get the old number back? HELP!