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No Data new sim

Ive had no mobile date since i installed new sim on Saturday ive entered all the code and followed all thr trouble shooting tips and still have no data its very fustrating i need to use my nobile out in community for access to work apps

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Very Insightful Person
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Re: No Data new sim

Most likely APN settings have not updated.

Check against the ones in this thread

https://community.virginmedia.com/t5/Virgin-Mobile/New-Purple-Virgin-Mobile-SIM-and-need-the-APN-set...

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Re: No Data new sim

Thanks, ive checked the setting per link you sent and they are all set up correctly still got no mobile data

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Forum Team
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Re: No Data new sim

Hi there @michelleb2812

 

Thanks for popping along - very sorry that you're having some issues with your new SIM. Was this a replacement SIM? Did you activate it via your old SIM before inserting your new SIM? 

 

Do you have signal? Are you able to make and receive calls ok? 

 

How's things looking since your post? 

 

Cheers

Katie - Forum Team


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