Thank's for replying Alexkid, reason i asked the man or woman i was messaging through there sms service said i would most likely get a new number if i went through the online route ie entering in my device IMEI number etc so just thought i would ask here.
I assumed that you are referring to a simple SIM swap (I.E. upgrading your present SIM to a newer one)?
In which case I struggle to see why you may have been told differently.
However if you are asking about taking out a new contract. Then this must be done through your present on-line account or via an agent, expressing that you wish to "upgrade". Or you may well be sold a new contract with new mobile number and SIM.
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