I was searching for a better mobile deal as my current one is on the high side. Came across Virgin's £12 per month sim only deal for 4GB data with a lifetime offer to triple the data to 12GB. Seemed like a great deal. I enquired through their live chat about various details and decided to go of it.
After filling out all the details at the last minute I get an offer that since there has been an existing customer at my address I get an even reduced offer for £8 per month. A little sceptical but still went ahead.
At the end of all the form filling and security messages and terms agreements I get told that I have failed the credit check which is based on Equifax. I have before even applying for the contract checked my score with Clear Score who also use Equifax. It is great.
I do not understand how can they reject an application for something as minor as a £8 per month contract. I have checked some of the other threads and this seems to be a repeating issue. I have not seen one in the recent months though. Can any one help in this matter?