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KeriS
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Red flashing light solid blue light

Hi

My tivo hasn't worked for a day or two. It has a solid blue light and a red flashing light. The screen shows starting up but nothing else happens. It's stuck 

There don't appear to be any local issues according to the website. 

Broadband working normally. 

Any ideas? 

 

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LittleMick73
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Re: Red flashing light solid blue light

Hi presumably you have tried rebooting it, & checking all connections are tight and pushed in fully if it doesn't do the trick, I would phone and go down the Tv faults route 150 free from a virgin phone or 0345 454 1111 from any other phone.Regards Micky
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KeriS
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Re: Red flashing light solid blue light

Yes tried all that that a few times! I'll give them a ring. Thanks Micky 🙂 

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Moderator
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Re: Red flashing light solid blue light

Hi @KeriS and thanks for your post,

Sorry to hear of the recent disruption with your TiVo box. Apologies also for the delay in getting back to you following a busy period.

Since it's been a while since your last post I'm hoping the situation has now been resolved following a call into our support team. Please do let us know should you need any further help.

Best,

Michael_JK
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The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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