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Djodonoghue
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Pixelation - BBC2 HD

Since BBC2 on channel 102 switched to HD, the picture pixelates constantly, and the channel is unwatchable. Is there a fix for this problem?

thanks

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japitts
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Re: Pixelation - BBC2 HD

Pixellation like this is usually either a signal problem or issue with your box. In either case, it will need intervention by Virgin to rectify it. You can either wait for a response on here which may take a while, or call into faults-CS and have them check it. Chances are you'll need an engineer visit either way.

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Forum Team (Retired) Ben_N
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Re: Pixelation - BBC2 HD

Hi Djodonoghue,

 

Really sorry to hear this. 

 

How are things looking at the moment? 

 

Thanks

Ben_N

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Djodonoghue
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Re: Pixelation - BBC2 HD

Hi

It looks like the problem has sorted itself out.

thanks

Daniel

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Forum Team (Retired) Ben_N
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Re: Pixelation - BBC2 HD

Ah good to hear. 

 

If you need any further help please let us know.

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Djodonoghue
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Re: Pixelation - BBC2 HD

The problem has returned. Will phone for technical assistance.

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