Never had picture for months , have picture until I click on what to watch then screen goes black and sound only , same with iplayer ,YouTube etc , everything is connected properly have reset box and everything else , must be a broken box surely
Hello there, coltman79.
Welcome to community forum.
My apologies, if you've found it difficult to use your box.
One of the most common and effective fixes is to restart your equipment.
What hub are you using? To troubleshoot the hub check here.
Please do not hesitate to lets us know if it helps.