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Mark1871
On our wavelength
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Netflix and BBC Red button/iplayer very slow

Ever since I became a virgin media customer I’ve never successfully used Netflix or bbc iplayer/red button. They both take an age to load so I end up giving up. Does anyone have any tips on how I can fix these issues?

Thanks in advance.
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jb66
Alessandro Volta
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Re: Netflix and BBC Red button/iplayer very slow

Only way to fix it is to get the V6Tivo box, regular Tivos are really slow

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Mark1871
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Message 3 of 7
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Re: Netflix and BBC Red button/iplayer very slow

Oh right. How much will that set me back?

Thanks for the reply.
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jb66
Alessandro Volta
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Message 4 of 7
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Re: Netflix and BBC Red button/iplayer very slow

Worst scenario £20 one off, if they send out a technician for a fault it will be £Free
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Mark1871
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Message 5 of 7
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Re: Netflix and BBC Red button/iplayer very slow

I’m hoping it’s the latter. Our TiVo box has been sluggish from the moment we go it.

Thanks for your help.
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Mark1871
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Message 6 of 7
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Re: Netflix and BBC Red button/iplayer very slow

Received a V6 free from Virgin today. All set up and everything now works. Problem solved.
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Forum Team
Forum Team
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Re: Netflix and BBC Red button/iplayer very slow

Hi Mark1871,

 

That's great news, glad to hear that's all sorted!

 

Pop back to the Community if you need anything else.

 

All the best

 

Josh


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