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Shearhell
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Fast forward/rewinding a bought film.

I’m sure this may well have been answered before, however, I’m unable to find it. 

When I want to fast forward a film that I’ve bought through the virgin store why does the film freeze at the point where I have started to fast forward, or rewind and not allow me to see where in the film I actually am while it’s zipping forward or backwards? Having to guess where I might be in the actual film when I press play again is rather annoying to say the least.

cheers.

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Forum Team
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Re: Fast forward/rewinding a bought film.

Hi Shearhell,

 

Thank you for reaching out to us in our community, I am sorry to hear you are having issues with your Virgin Store purchases.

 

Please can you call the virgin store team on 0800027 0801, they will be able to look into this for you.

 

Regards

 

Paul.

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