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geoff154
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Failed start up

Been on to offshore Virgin tech who are "SENDING A SIGNAL" . WHAT A croc of **bleep** that is.

Second call. The same. Tech booked and all  of a sudden I receive a text saying they have actually found a fault and they have deferred my tech visit  

Virgin offshore tech is not worth a carrot!!

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Very Insightful Person
Very Insightful Person
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Re: Failed start up

 

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As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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Forum Team
Forum Team
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Re: Failed start up

Hello geoff154, 

 

We were aware of an issue affecting the activation of set-top boxes when they are installed/replaced. We worked as quickly as possible to resolve this issue and apologise to affected customers. 

The issue should now be resolved - if you are still having issues, please reboot and this should help. 

Cheers

Katie - Forum Team


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