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ptak55666
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Episodes missing

Started watching 'Unforgotten' on demand through boxsets, watched first series first 3 episodes but cannot watch 4th episode.  Can watch series 2 but just having problems with series 1. Can this be resolved????

I have the new V Box and have already re-booted yesterday and today and it still is not working.

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Re: Episodes missing

Hi ptak55666

 

Welcome to the Community.

 

Thanks for your post and apologies to hear you are having an issue accessing some of the On Demand content from Boxsets. 

 

You have advised Episode 4 is not working for you. Does this give and error message or code at all? 

 

Hope to hear from you soon

 

Louise


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ptak55666
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Re: Episodes missing

Hi thanks for your response ... it says this is not available with the number 319 in the corner. 

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Re: Episodes missing

hI ptak55666

 

Thank you for getting back to me with this.

 

I have had a look at this for you and raised a fault ticket for this to be looked into by our team. Please keep checking for updates on the Forum.

 

Sorry for any inconvenience caused.

 

Take care

 

Louise


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