Our Tivo box is not working, showing a (C130) error. It says the Network Cable is unplugged (its not). I've also gone through the diagnostics on the website (and turned all of the boxes off and on again after 10mins). This did not work - I can't log into our account anymore to try that again as it looks like the virgin website is down.
It is showing the wifi and the arrows icon in red (not sure if this is their default).
Been like it for a few days now, would like to get it fixed.
Thanks for the reply. Yes, you are right it is a V6.
Also, yes, the box says the box is not connected to the network (cable unplugged, there is and always has been a cable plugged in, I've checked this to see if it has somehow popped out but it appears to remain secure).
The V6 gives us all normal functions, with the exception of any of the on demand functions. The Superhub (assume this is the wifi box) is functioning as normal.