on 08-08-2023 17:49
on 08-08-2023 17:58
Hi @Anonymous
Thanks for posting and welcome to the community.
When is your install due please? Just checking as the details we've found would indicate that it's not yet installed in which case, the TV Go wouldn't be working.
Keep me posted.
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on 08-08-2023 18:06
10th august and i was told by one of your customer services that i could watch tv go now while im waiting for my servoces to be installed
on 08-08-2023 18:07
I am sorry to hear of that, for TV GO to work, you need to have active service.
Please do let us know how the install goes.
Kind regards,
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 08-08-2023 18:15
thank you so much