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blue4nose
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Message 31 of 44
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Re: Sky sports missing

You want us to bare with you just how long is it going to take to sort out I cant watch football on the go on my mobile the only reason I joined is so I can watch sky sports or I would have stayed with sky 

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blue4nose
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Message 32 of 44
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Re: Sky Sports channels missing - Virgin TV Go

very disappointed with virgin they cant get any thing sorted and more so they do not inform their loyal costumers bad show
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blue4nose
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Message 33 of 44
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Virgin TV Go

It is very frustrating that recently Virgin TV Go app on mobile will not show sky sports and movies listings there for I can not watch football on the go can some one please tell me when this is going to get sorted so I can watch it on my mobile while out I only joined virgi because was told I can watch sports on the go or I would have stayed with sky but looks like I will have to go back to sky NOT GOOD

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kreid4
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Message 34 of 44
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Re: Virgin TV Go

Why not just use the Sky sports app directly.  Use the virgin media login with your user name and password.

Sorry just noticed that this has already been suggested

 

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blue4nose
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Message 35 of 44
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Re: Virgin TV Go

I have tried this on my mobile and cant get in to open it will only work with the app which is not showing listings

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kreid4
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Message 36 of 44
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Re: Virgin TV Go

Are you using android or iPhone?

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Community Lead
Community Lead
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Message 37 of 44
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Re: [RESOLVED] Sky Sports channels missing - Virgin TV Go

Hi,

This issue should now be resolved, apologies again for the inconvenience.

If you're still suffering problems, please let us know.

Kev

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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ian8
On our wavelength
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Message 38 of 44
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Re: [RESOLVED] Sky Sports channels missing - Virgin TV Go

It's not [RESOLVED]

"We know of 3 issues in your area

 
 
 
You might find that you are not able to watch Manifest error 319. on your Virgin Media TV Catch Up, On Demand or TV Choice service at the moment.
 

We have identified the problem and an engineer is on their way.

 
 
Track this issue
 
Fix estimate
08 August 22:00
 
 
Customers may find that Sky Sports /Sky Movies is not listed in the TV Go App But when using the Sky Apps they are working fine.
 

Our engineer is working to fix the problem.

 
 
Track this issue
 
Fix estimate
08 August 20:55
 
 
Customers using our TV Go service may have an issue streaming BT Sports as the channels are missing. We are sorry about this, our engineers are looking at fixing this as soon as possible.
 

The problem is almost fixed - our engineers are carrying out their final checks.

 
 
Track this issue
 
Fix estimate
08 August 16:00"
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ian8
On our wavelength
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Message 39 of 44
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Re: [RESOLVED] Sky Sports channels missing - Virgin TV Go

Still only partially resolved.

"We know of an issue in your area

 
 
 
You might find that you do not have any Virgin Fibre, Virgin Phone, Interactive TV, Catch Up TV, TV On Demand and TiVo® service home menu. We are sorry and working hard to resolve this for you as soon as we can.
 

We have identified the problem and an engineer is on their way.

 
 
Track this issue
 
Fix estimate
09 August 15:00"
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s9750
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Message 40 of 44
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Re: [RESOLVED] Sky Sports channels missing - Virgin TV Go

Is this really resolved  Been trying to watch the Liverpool game and cannot see sports channels on TV go. Also cannot get into Sky Sports app, keeps saying there's an error.

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