I'm a new customer with Virgin Media - Broadband Vivid 200 only, no tv, no phone - after just leaving BT Infinity. My installation happened on the morning of the day we left for a 2 week holiday on 18th August - seemed to be lightining fast that day.... but didnt have time to check. Came back from hols and got back on wifi. Checked speed and was getting around 57Mbps. (Using Speedtest.net)
Big banner on Virgin site about getting a speed boost - clicked on that, restarted and bang ! 10.30pm Area 12 - 160 Mbps !
Wow ! Well happy !
BUT - yesterday & today - not getting over 30Mbps ?
Not happy at all - how do I get back to the 160Mbps ?
Does your laptop support gigabit ethernet? 94Mbps is pretty much spot on for a 100Mbps link speed. You can confirm this by right clicking the network icon in the task bar by the clock, going to the network & sharing centre then clicking on the Ethernet link under active connections. If the reported speed isn't 1.0 Gbps then that's the problem.
Given that a number of those laptops sound like they are running at 802.11n 1x1 wireless speeds, it's likely they probably don't have gigabit ethernet either. Unfortunately your computers are probably holding back the speed
The problem isn't whats coming into the Hub from Virgin - it's how my devices handle it. Fortunately I have laptop with USB3.0
So - bought a CAT6 cable and connected with that - an immediate jump to 90 Mbps - the limitation here is my ethernet adaptor which is 100mbs. Just bought a USB 3.0 to Gigabit Ethernet adaptor on Amazon - that should boost ethernet up near 200mbs.
Then remembered I already have a TPLink USB 3.0 Wifi adaptor - popped that in and bang ! Straight in at 170Mbps !