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Forum Team (Retired) Louis_R
Forum Team (Retired)
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Message 21 of 24
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Re: Slow upload 2 nights in a row.

Hi Wildride,

 

Thank you for keeping us posted. Have there been any further changes or development since posting on Monday? Please keep us posted.

 

Kind regards,

 

Louis

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wildride
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Message 22 of 24
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Re: Slow upload 2 nights in a row.

No, in fact Im not sure if its worse. Last night using Mixer as the streaming platform I had over 50,000 frames dropped (10%) with an upload setting of 3.2mb over a 3 hour period. Meaning the upload speed dropped under 3mb 10% of the time. There is a little wiggle room for it to drop under but significantly lower it drops frames, this is running at 60 FPS. Means over the course of 3 hours, 14 minutes worth was lost.

I wish it was just streaming so I could blame OBS, but running speed tests Ive been seeing them drop to 1mb upload (with 300mb+ download) aswell.

It does make a significant difference. For example here is a streams VOD that was before the problem Good Stream (6k upload with 0 drops) and after the problem started Blurry Stream (3.2k upload with 50k+ drops). When watching live the drops cause the stream to pause intermittently, almost like buffering except when it buffers it will skip ahead.

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Forum Team (Retired) Louis_R
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Message 23 of 24
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Re: Slow upload 2 nights in a row.

Hi wildride,

 

We are very sorry to hear this and we would like to have a further look into this from our side. This will require a private message in order to access your account and ask some security questions. We will follow up right away.

 

Many thanks,

 

Louis

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wildride
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Message 24 of 24
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Re: Slow upload 2 nights in a row.

Tonight was flawless, dont know if you guys did anything but had 0 frame drops while streaming at 6k.

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