Interrupt and slow speed.

[FANTA]

Hi. I got this issue more than 1 month more or less it happen evenings but now got same problems but less offten mornings mid day. Enginers came check all cables saying signal is very good. When i do random ping test its to 

inconsistent.

[Cardiffman282]

Looks like old fashioned network congestion to me (ie VM has oversold broadband in your area). You could raise a formal complaint in writing about it but there is no quick fix (the link is below). Also check for local faults on 0800 561 0061. 

[Tom_W1]

Hi @FANTA thanks for your post although we're sorry to hear of your concerns raised here.

We'd like to look into this for you so please allow us to send you a PM so we can assist further.

Expect the PM to arrive shortly and respond directly when you can!
Many thanks