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High Latency and upload speed fluctuating

Hi, been noticing issues last few days with my connection. My SuperHub 3 runs in Modem mode with my router Nighthawk R8000 serving WiFi an all. Last month latency and speeds were very consistent

I was getting full down and upstream bandwidth.

 

Right not my latency I noticed has gone bad, and I am getting packet loss as well, in game messages let me know about this and when I did some testing I discovered upstream bandwidth was fluctuating 

 

Here is a BQM graph from today 

 

The two outages towards the end are me troubleshooting, I definitely noticed the packet loss earlier.

Here are the stats from my modem, Downstream:

 

 

Channel	Frequency (Hz)	Power (dBmV)	SNR (dB)	Modulation	Channel ID
1	290750000	3	36	256 qam	20
2	138750000	5.8	37	256 qam	1
3	146750000	5.1	37	256 qam	2
4	154750000	4.3	37	256 qam	3
5	162750000	4.5	37	256 qam	4
6	170750000	4.5	37	256 qam	5
7	178750000	4.6	36	256 qam	6
8	186750000	4.5	37	256 qam	7
9	194750000	4.5	37	256 qam	8
10	202750000	4.5	37	256 qam	9
11	210750000	4.4	37	256 qam	10
12	218750000	4.3	37	256 qam	11
13	226750000	4.1	37	256 qam	12
14	234750000	3.7	36	256 qam	13
15	242750000	3.7	37	256 qam	14
16	250750000	3.5	36	256 qam	15
17	258750000	4.1	36	256 qam	16
18	266750000	3.9	36	256 qam	17
19	274750000	3.9	36	256 qam	18
20	282750000	3.2	36	256 qam	19
21	298750000	2.4	36	256 qam	21
22	306750000	3.2	36	256 qam	22
23	314750000	3	36	256 qam	23
24	322750000	3.5	36	256 qam	24


Downstream bonded channels
Channel	Locked Status	RxMER (dB)	Pre RS Errors	Post RS Errors
1	Locked	36.3	16	0
2	Locked	37.3	3	0
3	Locked	37.6	9	0
4	Locked	37.3	11	0
5	Locked	37.3	4	0
6	Locked	37.3	13	0
7	Locked	36.6	10	0
8	Locked	37.3	9	0
9	Locked	37.3	7	0
10	Locked	37.3	9	0
11	Locked	37.3	7	0
12	Locked	37.3	11	0
13	Locked	37.6	14	0
14	Locked	36.6	15	0
15	Locked	37.6	16	0
16	Locked	36.6	15	0
17	Locked	36.6	15	0
18	Locked	36.6	3	0
19	Locked	36.6	17	0
20	Locked	36.6	13	0
21	Locked	36.6	9	0
22	Locked	36.6	22	0
23	Locked	36.3	4	0
24	Locked	36.6	9	0

 

 

 

 Upstream:

 

 

Channel	Frequency (Hz)	Power (dBmV)	Symbol Rate (ksps)	Modulation	Channel ID
1	32600000	3.725	5120	64 qam	3
2	46200000	3.925	5120	64 qam	1
3	39400000	3.8	5120	64 qam	2
4	25800000	3.625	5120	64 qam	4


Upstream bonded channels
Channel	Channel Type	T1 Timeouts	T2 Timeouts	T3 Timeouts	T4 Timeouts
1	ATDMA	0	0	0	0
2	ATDMA	0	0	0	0
3	ATDMA	0	0	0	0
4	ATDMA	0	0	0	0

 

 

I am on the m100 package and here is a result from a speedtest built into my router

 

And a speedtest from a wired pc into a unmanaged switch into my router http://www.dslreports.com/speedtest/61915430

My upload speeds fluctuate from 2 - 8 Mbps throughout the day. I think before I actually got full 10 Mbps

 

Help is appreciated

Thanks

 

Appreciate the help

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Re: High Latency and upload speed fluctuating

Hi,upstream looks a little low,really need to see a live sir reading,can you private message me your acc number and I’ll run a test on the router,thanks 


Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: High Latency and upload speed fluctuating

Hi I have sent my account number thanks

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Re: High Latency and upload speed fluctuating

 

Hi Nicholas have you had a chance to look yet?

 

Here is a graph from today when nothing really went on http://imgur.com/a/4qSvCWr

 

Thanks

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Re: High Latency and upload speed fluctuating

Hi upload speeds again today are quite low 

 5.76Mbps

 

Here are upstream stats 

Channel	Frequency (Hz)	Power (dBmV)	Symbol Rate (ksps)	Modulation	Channel ID
1	32599981	3.775	5120	64 qam	3
2	46199971	3.975	5120	64 qam	1
3	39400000	3.85	5120	64 qam	2
4	25800028	3.675	5120	64 qam	4


Upstream bonded channels
Channel	Channel Type	T1 Timeouts	T2 Timeouts	T3 Timeouts	T4 Timeouts
1	ATDMA	0	0	0	0
2	ATDMA	0	0	0	0
3	ATDMA	0	0	0	0
4	ATDMA	0	0	0	0
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Re: High Latency and upload speed fluctuating

now 3mbps

Upstream bonded channels
Channel	Frequency (Hz)	Power (dBmV)	Symbol Rate (ksps)	Modulation	Channel ID
1	32599981	3.775	5120	64 qam	3
2	46199971	3.975	5120	64 qam	1
3	39400000	3.85	5120	64 qam	2
4	25800028	3.675	5120	64 qam	4


Upstream bonded channels
Channel	Channel Type	T1 Timeouts	T2 Timeouts	T3 Timeouts	T4 Timeouts
1	ATDMA	0	0	0	0
2	ATDMA	0	0	0	0
3	ATDMA	0	0	0	0
4	ATDMA	0	0	0	0
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Re: High Latency and upload speed fluctuating

today it is about 2.6mbps upload from a fast.com test and close to 4mbps on dslreports. not 10mbps 

 

 

Channel	Frequency (Hz)	Power (dBmV)	Symbol Rate (ksps)	Modulation	Channel ID
1	32600000	3.75	5120	64 qam	3
2	46199922	3.925	5120	64 qam	1
3	39399990	3.825	5120	64 qam	2
4	25800057	3.65	5120	64 qam	4


Upstream bonded channels
Channel	Channel Type	T1 Timeouts	T2 Timeouts	T3 Timeouts	T4 Timeouts
1	ATDMA	0	0	0	0
2	ATDMA	0	0	0	0
3	ATDMA	0	0	0	0
4	ATDMA	0	0	0	0

 

 

 Can someone please help me?

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Re: High Latency and upload speed fluctuating

So this morning upstream seems to be back to normal, 10mbps on dslreports and 9mbps on a fast.net test

Upstream bonded channels
Channel	Frequency (Hz)	Power (dBmV)	Symbol Rate (ksps)	Modulation	Channel ID
1	32600000	3.7	5120	64 qam	3
2	46199927	3.9	5120	64 qam	1
3	39399990	3.8	5120	64 qam	2
4	25800066	3.625	5120	64 qam	4


Upstream bonded channels
Channel	Channel Type	T1 Timeouts	T2 Timeouts	T3 Timeouts	T4 Timeouts
1	ATDMA	0	0	0	0
2	ATDMA	0	0	0	0
3	ATDMA	0	0	0	0
4	ATDMA	0	0	0	0

 

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