Apologies for the problems, our networks and faults teams have been investigating the issue with packet loss and latency in areas of North London and are now reporting the issue as resolved.
If issues remain ongoing for anyone please drop us a quick update and we'll run additional checks and escalate as required.
I still have issues, unfortunately.
While the issue has improved with packet loss, online gaming is still awful with constant jittering and ping spikes. I'm connected via Ethernet and I have never had any issues until the area 15 stuff happened/and had the hub 2 changes to hub 3. Are improvements still being made? When will this be fixed?