Re: Need to connect to work VPN netowrk from home and it keeps coming up with error messages
Disable VM Websafe and see if you can then connect to your vpn.
You can change your settings at any time. Sign into your My Virgin Media account and go to My Apps. Select Web Safe where you will be able to manage your parental control settings.
While you're at it, switch off VM's ANES (Advanced Network Error Search) as well.
If you’re having any issues with Advanced Network Error Search, or you have your own search provider, you can ask for the service to be turned off. Once it’s turned off, you won’t see any Virgin Media search results for mistyped website addresses.
Did your office IT team give a reason why the VPN service will not work with Virgin Media?
Who provides the VPN service?
What, if any, error / warning message is shown when you try to connect to your VPN service?
If its for work its likely provided by them, probably RRAS or something similar, VM don't block these sorts of connections but the residential hubs aren't exactly built for that sort of use anyway so a 3rd party router is likely about the only solution to get this done properly, be aware that VM also will not compensate you for any issues that result with loss of earnings as residential services are not meant to be used to work from home, for that you would want a VM business package
trade or business use of our services, except for remote access to your employer’s corporate network (and remember in any case that we are not liable for any loss occurring as a result of such use), unless you subscribe to a a product that is specifically stated as a business product. If you are a residential customer and you wish to use our services for trade or business use, go to https://www.virginmediabusiness.co.uk/ for more information;
It therefore is acceptable to use the domestic service for remote access, with the proviso noted above.